We are committed to being transparent and principled in our handling of your data:

• Empathy First: We strive to handle your data with the same care and respect we put into designing our Service.
• Purposeful Collection: We only collect data that is necessary to provide and improve your personalized experience.
• We Do Not Sell Your Data: We will never sell your personal data to third parties.

To create your unique, therapeutic songs, we need to understand you. We collect the following types of information:

Our use of your data is dedicated to one primary goal: creating a deeply personal and effective wellness tool for you.

• To Provide and Personalize the Service: We use your Check-In Information to generate the melody and original lyrics for your unique songs. We also use your data to tailor your in-app experience, such as by recommending sessions or features.
• To Improve, Analyze, and Secure the Service: We use usage and device data to understand how our Service is performing, to identify areas for improvement, to fix bugs, and to secure our platform.
• To Communicate With You: We may use your email address to send you service-related updates, information about your subscription, or marketing communications (which you can opt-out of).

We share your information only in the limited circumstances described below. We do not and will not sell your personal data.

• With Service Providers: We share your information with trusted third-party vendors who perform services on our behalf. These providers are bound by strict confidentiality agreements and are only permitted to use your information to provide services to us. These categories of providers include:

  • AI and Cloud Computing Providers: To generate your personalized songs and host our Service, we send your Check-In Information to our AI partners and cloud providers, such as Google Cloud and Google's Gemini.
  • Payment Processors: To process your subscription payments, we use third-party payment processors like Stripe. We do not store your full credit card information.
  • Analytics Providers: To help us understand and improve the Service.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the personal safety of our users or the public.
• In an Anonymized or Aggregated Form: We may share aggregated or anonymized data that can no longer be used to identify you with partners or for research purposes to advance the field of mental wellness.

We take the security of your data seriously. We use technical and administrative measures to protect your information, including the encryption of your Check-In data to keep it confidential. We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you choose to delete your account, we will initiate the deletion of your personal data. The data will be permanently deleted from our production systems after a 30-day grace period.

You have rights and choices regarding your information. Depending on your location, particularly if you are in the European Economic Area (EEA), you have the right to:

• Access: Request access to the personal information we hold about you.
• Correct: Request that we correct any inaccurate personal information.
• Delete: Request that we delete your personal information.
• Object: Object to our processing of your personal information.

To exercise any of these rights, please contact us at hello@mizanme.com. We will respond to your request in accordance with applicable law.

• Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link included in those emails.
• Push Notifications: You can turn off push notifications in your device's settings.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

We are based in the United States, but we want to participate in the EU. If you are accessing our Service from outside the U.S., please be aware that your information will be transferred to, processed, and stored in the United States.

For users in the EEA, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure that your data is protected when it is transferred outside of the EEA.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the app before the change becomes effective. We encourage you to review this policy periodically.

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us.